We want you to be happy with your purchase. If you are not satisfied with your shoes, you can return your unworn shoes within 15 days and we will pay the return freight for one return from the original order. This means that if you ordered 2 pairs on one order and needed to return both pairs, they must be returned at the same time.
Our free return policy applies to unused or defective merchandise only.
Shoes that have been worn are not refundable unless they are defective.
We will issue you a return label via email.
Nord Trail reserves the right to change any and all terms and conditions without notice.
PAYMENT, PRICING & PROMOTIONS
We accept Visa, Master Card, Discover and American Express credit card payments.
We do NOT accept personal checks, cash, or money orders.
All prices listed are accurate to the best of our ability. In the rare case an item is misslisted, Nord Trail reserves the right to refuse to sell the item at the listed price.
Please note that upon placing an order, a receipt is automatically mailed confirming the purchase intent. This receipt does not constitute a contract, and orders may be canceled at any time due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent intent, discovery of an incorrect item price. Nord Trail will always strive to keep all of the information on the site as accurate as possible, including images and pricing, but errors can occur. Nord Trail reserves the right to cancel any order prior to sending it out should we find an error in pricing.
PRIVACY & SECURITY
When accessing our website, Nord Trail will learn certain information about you during your visit. How we will handle information we learn about you depends upon what you do when visiting our site.
If you visit our site to read or download information on our pages, we collect and store only the following information about you:
1. The name of the domain from which you access the internet.
2. The date and time you access our site.
3. The internet address of the website you used to link directly to our site.
If you identify yourself by sending us an e-mail containing personal information, then the information collected will be solely used to respond to your message and to include you in our mailing list. You have full authority to opt out of our mailing list at anytime.
The information collected is for statistical purposes. Nord Trail may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
For site security purposes and to ensure that this service remains available to all users, Nord Trail uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
Nord Trail will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.